To file a warranty claim, accept our warranty policies below.
Blue Diamond Attachments, a manufacturer of quality attachments, warrants new Blue Diamond Attachments products and/or attachments at the time of delivery to the original purchaser, to be free from defects in material and workmanship when properly set up and operated in accordance with the recommendations set forth by Blue Diamond Attachments, LLC.
Warranty coverage on Blue Diamond Auger attachments is four(4) years on the Heavy Duty Series, and six(6) years on the Extreme Duty. Bent or Broken auger shafts are void from warranty. Coverage may be refused by Blue Diamond Attachments if the unit appears to have been abused or misused.
The Blue Diamond Hydraulic Breaker Hammers have a three(3) year warranty policy: one year on parts and labor, and the rest on parts only. Dis-assembly of the breaker in any way may void the warranty. Please contact Blue Diamond Attachments for instructions and authorization before taking apart, to verify warranty. Bent and broken tools are not covered by warranty; see ground engaging components note below.
Brush Cutters, All Models
All Blue Diamond Brush Cutters have one year warranty on parts and labor. Dis-assembly of the cutter in any way, including the blade carrier, housing components, and/or motor, may void the warranty. Please contact Blue Diamond Attachments for instructions and authorization before taking apart to verify warranty.
All Grapples manufactured by Blue Diamond Attachments have a one (1) year warranty. Faulty cylinders are covered by warranty. Do not disassemble the faulty cylinder; it will be replaced outright under warranty coverage. Bent tines and/or bent hydraulic cylinders are not covered nor implied by warranty.
Hay Spears have a one(1) year warranty, with a two(2) year warranty on the tines against breakage from normal use. Warranty does not cover tines that have been used to prod or turn bales without being fully engaged in the bale. This will cause bending.
Blue Diamond Pallet Forks have a one(1) year warranty. If the forks are put in an application where the weight that is lifted exceeds the fork rating, all warranty coverage will be voided. Damage due to prying or pushing (side load) is not covered by warranty. Lifting items such as boulders puts excessive force outward on the tines and may cause damage and or injury.
The Blue Diamond Stump Grinders have a one (1) year warranty policy on parts and labor. Dis-assembly of the grinder in any way, including housing components, and/or motor, may void the warranty. Please contact Blue Diamond Attachments for instructions and authorization before taking apart, to verify warranty. Broken teeth are not covered by warranty; see ground engaging components note below.
Blue Diamond Thumbs have a one(1) year warranty on manufacturing defects, including weld cracks and leaking cylinders. Bent cylinders and/or bent tines/frame are not covered by warranty.
All other attachments that are not listed above, have a one(1) year warranty. This covers any manufacturing defect. Bent tines and/or bent cylinders are not covered. Ground engaging components such as blades, teeth and shanks, cutting edges are considered normal wear items and will not be covered by warranty unless it is clearly a faulty product. Any modification or alteration in any way may void the warranty on any piece. Blue Diamond Attachments, LLC reserves the right to decline any warranty claim at their discretion. Cylinders, where covered, will be replaced outright. Repacking cylinders is not covered. In case of cylinder failure, contact Blue Diamond through the warranty claim process by accepting conditions below, and a new cylinder will be shipped. We will require the faulty cylinder returned, and will provide transport for it.